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Google Health app loses Fitbit vitals data after software update

Users report missing health metrics in the Google Health application following a recent Fitbit update, with workarounds available while Google investigates.

Key points

  • The Google Health app is displaying missing vital health metrics for some Fitbit users.
  • Reddit users speculate the issue stems from Fitbit software update 5.12.
  • Google acknowledges the problem and is working toward a resolution.
Google Health app loses Fitbit vitals data after software update
Depth
1 outlet · newest source 2h ago

Some Fitbit users can no longer view key health statistics in the Google Health application. This disappearance of data follows a recent software update to the Fitbit app.Some people using Fitbit devices cannot see their health numbers in the Google Health app right now.The Google Health app is failing to display vital metrics for Fitbit users following a suspected regression in app version 5.12. Google has acknowledged the issue and stated it is working to identify a resolution as quickly as possible. In the meantime, users have reported finding temporary workarounds to restore visibility of their health data.

Evidence: reportedFitbit users can’t see Google Health metrics after update – how to fix it

aifleet-zdnet

The figures

Reddit users speculate the issue occurs after updating to Fitbit app version 5.12. One user reported that the issue appeared approximately six days ago.reported The missing metrics include breathing rate, blood oxygen, resting heart rate, heart rate variability, and skin temperature. These data points are located in the Vitals section of the Google Health app.

Evidence: reportedFitbit users can’t see Google Health metrics after update – how to fix it

aifleet-zdnet

Behind the figures

The specific list of missing metrics comes from a single user report on Reddit, which noted that Fitbit Air stopped tracking metrics in the Vitals section of the app. Many other users on the same thread reported experiencing the same issue over the past few days. The timeline of six days is derived from user complaints expressing frustration about the duration of the bug. Google’s awareness and intent to fix the issue come from a customer support reply and a separate statement to a customer issue report.

Evidence: reportedFitbit users can’t see Google Health metrics after update – how to fix it

aifleet-zdnet

What it means for your stack

Inference engineers should note that this is a display and data-visibility issue reported by users. The underlying tracking status of the Fitbit Air device is not confirmed by the source; the report only states that metrics stopped tracking in the Vitals section of the app. This suggests a potential display or sync regression in the Fitbit app update 5.12 that affects how data is rendered in the Google Health interface.

Evidence: reportedFitbit users can’t see Google Health metrics after update – how to fix it

aifleet-zdnet

Evidence: reportedFitbit users can’t see Google Health metrics after update – how to fix it

aifleet-zdnet

Building on this

Developers building health-integration tools can observe the documented workarounds to understand data retrieval behavior. Users found that logging out and back in, or uninstalling and reinstalling the app, can restore data visibility. Another method involves clicking through each missing stat and selecting the monthly view, which reportedly repopulates the main screen. These manual triggers suggest that the data exists but is not being fetched or rendered correctly in the default view. Engineers can note these manual refresh actions as potential indicators of data availability issues in their own integrations.

Why it matters

  • Health data integrations are vulnerable to upstream app updates that may break display layers without stopping device tracking.
  • Manual refresh actions (like switching to monthly views) can be used as programmatic triggers to force data repopulation in APIs.
  • The lack of a confirmed fix means developers should not assume this is a transient caching issue; it may require a patch.
  • User frustration highlights the importance of transparent communication from vendors when health data visibility is impacted.

Topics: Fitbit, Google Health, app bugs, health tech, software updates

Updated

Then / now / next

Then

Fitbit users could view all vital health metrics in the Google Health app.

Now

Several key metrics are disappearing from the Vitals section after the Fitbit app update 5.12.

Next

Google is working to identify a resolution, but no timeline for a fix has been provided.

Story timeline

  1. Then Fitbit users could view all vital health metrics in the Google Health app.
  2. 12 Nov 2026 Fitbit users can’t see Google Health metrics after update – how to fix it
  3. Now Several key metrics are disappearing from the Vitals section after the Fitbit app update 5.12.
  4. Next Google is working to identify a resolution, but no timeline for a fix has been provided.

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Questions readers ask

Which Fitbit metrics are missing in the Google Health app?

Breathing rate, blood oxygen, resting heart rate, heart rate variability, and skin temperature are missing from the Vitals section.

Is there a permanent fix for this issue?

No permanent fix has been confirmed yet; Google is working to identify a resolution.

How can users temporarily restore their missing data?

Users can try logging out and back in, reinstalling the app, or clicking through each stat to select the monthly view.

Connected stories

Reading receipt

  • The Google Health app is displaying missing vital health metrics for some Fitbit users.
  • Reddit users speculate the issue stems from Fitbit software update 5.12.
  • Google acknowledges the problem and is working toward a resolution.

Still open: What is the root cause of the display bug in the Google Health app?

Still open: When will Google release a permanent fix for the missing metrics?

Time spent: 0:00 · Depth: Full

Sources

  1. ZDNet AI

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